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Called before they came out, they were on time, friendly, and very conscientious about cleanliness.“I want to thank Collin Creek Duck cleaning company for a job well done. Called before they came out, they were on time, friendly, and very conscientious about cleanliness. I really appreciated that because it rained the day before and things were a little muddy. They did have shoe booties but they were A little small, Mr. Chad they need big shoe booties 😉. I want to personally thank the wonderful job that Terri, Nick, and Kyron for their honesty. I lost a diamond earring a year ago and they found it under our dry when they were cleaning the duck. That means so much to me. 👍🏼 Kudos to those three !! I will recommend Collin creek!!”
Very honest! They saved us a TON of money - we received great service for the value.“These guys were great. We got quotes from other air duct services- some wanting to charge around $2500! They came out and checked both of our units and determined that one unit didn't need to be cleaned. Very honest! They even took pictures to show me. They did a very thorough job on the other unit and also cleaned the dryer vent!!!! They saved us a TON of money- as this was our first time getting our vents cleaned. We really didn't know what to expect but we feel we received great service for the value. Really great group- very impressed with the crew that came out as well as the administration team (Chad). Highly recommend.”
Very professional and accommodating. Would use them again in a heart beat!“Great company! I had major renovations done in our home which included sanding wood floors and I called and told Chad I needed someone ASAP to clean our ducts and he had his team come out on NYE which was fantastic. Very professional and accommodating. Would use them again in a heart beat! Thank you!”
They were great. Feels great to be breathing easier.“Teri and Trey arrived right on time. They were great at explaining what they were doing and spent 4 hours thoroughly cleaning the ducts and the dryer vent (and the latter was free with the online coupon)! It's scary to think we could've had a major fire with all the lint that was clogged in there. Feels great to be breathing easier. I would definitely use Collin Creek again and highly recommend their services. Thanks!”
Very professional and did a great job explaining the process.“Scott and Jesus were very professional and did a great job explaining the process. I would recommend these guys. They did a great job.”
So nice and honest. I can definitely trust a company who would rather make their customers happy than getting money.“We had been having issues with our AC since moving in 9 months ago. We had just replaced our plenum and wanted to clean the air ducts to make sure all the mold was gone. The quote was a little over $400. The guys came out, checked the plenum and air ducts. They said they looked really good and we didn't really need them cleaned. They saved us $400+, sprayed anti-bacteria spray upstairs and downstairs, and put back all our vent grills for free. They were so nice and honest. I can definitely trust a company who would rather make their customers happy than getting money. I will spread their name to everyone I know and use them in the future when we need our ducts cleaned.”
They explained what they were going to do and about how long it would take.“Two young men showed up to clean our AC Ducts from Colin Creek Duct cleaning. They explained what they were going to do and about how long it would take. I have never had this done before so I was prepared to watch closely. I have two AC units so they started on one, which was the oldest of the two units. They did everything they said they were going to do to clean the AC system. They missed one AC register in a bathroom, and when it was pointed out they continued cleaning that system until they were satisfied that the system was done properly. They moved to the next system and did their cleaning of that system. Both systems cleaning took about 5+ hours.”
They were on time and extremely pleasant. I can't believe how conscientious they were.“WOW! I am very pleased with the work Collin Creek Duct Cleaning did for me. Scott and Phil did such a fine job handling my ducts and AC unit! They were on time and extremely pleasant. I can't believe how conscientious they were about cleaning my ducts thoroughly. I have asthma and air quality is very important to my health. There is a huge difference in my air quality -- like night and day. I live in an apartment where there is very little maintenance on HVAC systems. I will trust these guys with my air quality in my next home.”
Great price, they are trustworthy.“Chad did a GREAT job cleaning all the vents in my house and the two return air flow vents in the floor. Great price as well, they are trustworthy.”
Excellent experience. Outstanding customer service.“Our first time having our ducts cleaned. Excellent experience. Outstanding customer service. Knew in advance exactly how much it would cost. They showed up on time. Laid down plastic under every vent. Inspected that ducts were properly sealed. Cleaned ducts and dryer vent. Cleaned up and vacuumed everywhere. All done in 3 hrs. Highly recommend Collin Creek Duct Cleaning!”
I was impressed with their professionalism - in person and on the phone, and promptness - exactly on time!“CC Duct Cleaning came out today for a solid 3 hours to clean 15 vents (including returns). They worked as if it were their own home. The vacuum system worked great. I was impressed with their professionalism - in person and on the phone, and promptness - exactly on time! I've used another local company 5 years ago and all they did was pull flow vents and put a mop on a stick to clean as far as they could reach. Terrible. I'm going to recommend CC Duct Cleaning to my neighborhood.”
They showed up on time, were friendly and professional, did a quality job!“I havent seen this type of customer service in a long time! They showed up on time, were friendly and professional. They never tried to pressure me into purchasing more than what we signed up for and they took their time and did a quality job! I was skeptical about airduct businesses because they normally had a bad reputation of being unethical but I trust them and have already referred Collin Creek Duct cleaning to all my friends, neighbors and family.”
This company was great, very nice and courteous.“This company was great, I had a price before they came out and they didn't try to up sell me. They were on time and finished in the amount of time they told me it would take. They were both very nice and courteous. I will use them in the future and I recommend them to anyone needing this service. I like to support my local businesses also.”
Excellent customer service - very personable and professional team.“We hired Collin Creek Duct Cleaning to clean the air ducts of our recently purchased home. The prior owners had several cats, and the airs ducts were full of mounds of cat hair and other allergens. I am highly allergic to cat dander and dust mites, so a thorough air duct cleaning became a high priority. From the very first telephone call, Collin Creek Duct Cleaning answered all of our questions, explained each step of the cleaning process, and provided an accurate cost estimate for the job. A very personable and professional team showed up on time and worked quickly and efficiently. I can tell a real difference in the air quality since the system has been cleaned. A day or two after the vent cleaning, I learned they had a coupon for a complimentary dryer vent cleaning with air duct cleaning service. The team scheduled a visit and returned to our home to perform a dryer vent cleaning per their special. Excellent customer service. We highly recommend their service and will absolutely hire them again.”
Professional. On-time. Knowledgeable. Great customer experience.“They solved a mildew / mold problem that was developing on some of our vents and were very thorough with their service. Cleaned up everything when they were done and were very respectful of our property. I would recommend them to anyone.”
Arrived on time and did the job quickly.“Needed to have my ducts clean so I called Collin Creek Duct Cleaning. They didn't have any availability for about 2 weeks and I had to get it done before I could sell the house, but I guess this just means they've got a lot of customers. The people arrived on time and did the job quickly. They were friendly enough. They apparently found a bunch of missing socks for me and left them on a pile on my washing machine. They didn't tell me about that, I just found them after they left, which was odd. I'd hire these folks again. Just keep in mind they might be a little bit busy at times.”
Accommodating, helpful and hard-working. Nice, too.“Trey and Terry were accommodating, helpful and hard-working. Nice, too. They did great work, but we have some serious problems with our AC ducts, so they could not complete the work. We will be calling again once we get the first problem fixed.”